❓50 users reaching baseline compliance in 12 months
❓ 3300 users reaching compliance in 90 days…
🙅🏼♀️🧠 No brainer right?
For Heather Wurtz and her team at LeaseAccelerator, prior to WalkMe™, Customer Education and communication was a guessing game,
where they made their system as simple as possible and hoped for the best...
But with a Digital Adoption Platform, Heather and her team are able to understand their customer’s behavior on their site, and have the priceless understanding of what their customers need and where they are struggling!
This led to her team being able to reach a new user onboarding efficacy that was 🏆 99% compliant!
Heather was able to confidently state that their "...Success was measured in cost savings, not impact."
And Digital Adoption helped her customers meet these goals to no only increase revenue but also improve customer experience!
Well done Heather and team!
I'm an industry leader in Digital Adoption Technology, Digital Learning, LX, and Employee Enablement with several years of experience creating disruptive and strategic technology learning programs for global companies.