Dave Zinsman of Walkme provided an incredible masterclass that I’m pretty sure taught me more than my graduate finance class.
I normally don’t like thinking about money or budgeting, I’m more of a “feel” type person
“Honey, these new couches make me feel happy”
But understanding how to speak the language of senior leadership is the best way to get an executive sponsor for your digital adoption program.
When entering into a Walkme program or project, think about all the decisions you make and prioritizing how you can decrease costs and increase revenue as a result of digital adoption program.
Not being a natural at this, I’ve always expressed this as simply as humanly possible for my own sake.
1 hr of training replaced by 1-minute walk-thru = 100+ hours saved.
However, it’s important to follow this impact not just on initial training, but to show that Digital Adoption helped a user complete tasks effectively to bring more revenue into the company and achieve financial goals!
Have you been able to really crunch the numbers and find the impact of your strategic projects with highly favorable cash flow impact?
I'm an industry leader in Digital Adoption Technology, Digital Learning, LX, and Employee Enablement with several years of experience creating disruptive and strategic technology learning programs for global companies.