The Analysis Paralysis of a Tech Stack

So great to see Matthew Bigelow be highlighted at #Dreamforce!

Matt is someone who has sat virtually knee to knee with me and worked out how I can show the value of my different digital adoption programs and tout the progress and growth that has been made quarter over quarter!

Most sales teams use at least 14 different platforms on a daily basis, with 5-7 open at any given time! 🥴
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Sometimes the tool that was intended to help you do your job more efficiently, can end up being what slows you down! But Matthew has the following 5 tips:

1. Take a look into your tech stack, define what is really mission critical!
2. Define your goals, what does good look like? Can you put actual numbers to that?
3. Leverage Data to understand where your employees are struggling
4. Take data-driven action
5. Redesign User Experience

Incredibly valuable session, perfect for those of you new to digital adoption and interested in learning more in 12 minutes or less!

View his whole presentation: 
https://www.salesforce.com/plus/experience/Dreamforce_2021/series/Sales/episode/episode-21