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Complicated Issues can have Simple Solutions!

12/15/2021

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🤗 While I may consider myself an expert, I feel like I will always have a lot to learn! 📚


The Junior paths looked so much like my first sever projects as a #DAPProfessional and WalkMe™ builder, always making things more complicated than they needed to be!


In fact, I literally had a specific project come to mind when I saw that Junior path from Simple Problem ➡️ Complex Solution!


I can even vividly think of several projects that fall into the Complex Problem ➡️ Complex Solution path as I became more senior.


Thank heavens I have had really terrific managers along the way who allowed me to fail, then provided guidance to stop complicating things!


❓❓❓Did you fall into this early in your career?


❓❓❓What have you done to climb that rope from junior to senior to expert!


Thank you book&brayer for sharing this yesterday to see how we how valuable it is to have someone with expertise creating simple solutions from complex problems!

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DITCH DOUBT!

10/19/2021

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👏 Great panel session today with Leah McTiernan, LaShonda Anderson-Williams Taunya Bunte and Christina Weir as part of the Pre-Sales Collective WISE Fireside: Build Confidence, Command, and Presence when Speaking.

Wow, what an incredible group of women!

LaShonda spoke of comparing ourselves to others. I do this all the time when I see other women or professionals who just seem to have it all together while I somehow always have peanut butter somewhere on my person and a kid running around in the background on my calls.

When when looking at others, we need to remember:

👉 We don’t know their “Why”

👉 and we don’t know their “How”
Instead of comparing ourselves, to others, we need to remember to:
🙅‍♀️DITCH DOUBT!
We often forget to give ourselves self-compassion, but we need to be kind to yourself and give yourself space and grace as we learn and grow!

Also fantastic quote from Christina Weir: “⤴️ Better, ⤴️ Better, ⛔️never Best” and I love the flexibility that gives us to grant ourselves a little grace and space as we work hard to improve and grow!

Definitely skills and empowerment that I want to pass on to my 👯🤸🏻‍♀️ 3 little girls as they navigate the academic and professional world in the years to come!
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The Future of Sales Enablement Round Table...Coming Oct 28!

10/19/2021

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I am so excited to announce that I’ve been shortlisted for an award from the Sales Enablement Collective!


I’m also going to be facilitating a Round Table Discussion on Day 3 of the #SalesEnablementCollective ’s Fall Festival where we’ll be discussing The Future of Sales Enablement. This will be a highly interaction discussion and space is limited, so be sure to check out the festival and register to join in on the discussion!


This is extra exciting for me because I have a goal of never doing the same project twice! Whether that’s for a digital adoption project with @WalkMe, live training, or any type of content creation. I always want to try something new and try and push that envelope!


🔗 to Register https://festival2021.salesenablementcollective.com/
Come network and join in the fun!
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Onboarding Does Matter!

10/17/2021

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To say that I devoured #OnboardingMatters during my girls' 🤸🏻‍♀️ gymnastics classes would be a gross understatement!

🎉 I was so excited to see Donna Weber listed as a #CustomerSuccess Top 100 Strategists by SuccessHACKER! 🎉

👇
📣 This book is a MUST for #DAPProfessionals who are on the employee OR customer sides of #sales and #success to understand how to drive adoption at the individual level for each customer and reach promised 🏆 business value!

Congratulations Donna as well as the other incredible Customer Success Professionals featured in 2021. 🥂

So excited to continue to follow you throughout 2022 and beyond! 🤗
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Look at Your People as a Core Part of Your Tech Stack

10/15/2021

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In an incredible panel session yesterday at the Modern Sales Pros - Revenue Excellence Summit - Digital Panel - Out With The Old, In With The New: RevOps Redux

Deanna Ransom (she/her/hers) had incredible insight into the strategy for implementing a new

👉 When you have a new goal or outcome, and have identified a technology that can support this initiative, your people need to be the ones to support that outcome. 

👉 This requires the tight collaboration of the people, the technology, and the process that contributes to the outcome realization!

👇
Talk to your people as you consider investing in new technology.
There may be skill sets within your team that can ⏩ accelerate that adoption.

🏆🏆🏆 When people and champions are brought in, adoption ⏩ accelerates!

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Speed, Reach & Information Symmetry!

10/14/2021

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🏃‍♀️ Speed, 🌏 Reach, 👨🏿‍💻 Information Symmetry


In an incredible session today with Natalie ★ Peled David, MBA, Matthew Bigelow, Deanna Ransom (she/her/hers), Nancy Nardin, and Jeff Ignacio during the:

Modern Sales Pros🏆 - Revenue Excellence Summit - Digital Panel - Out With The Old, In With The New: RevOps Redux 


Jeff Ignacio wants to get back to letting the sellers sell!!!

He recommended categorizing the initiatives you’re trying to accomplish to determine if it fits into one of these 3 buckets of ⏰ Giving Time Back to Sellers by improving the Seller's:

🏃‍♀️ Speed
🌏 Reach, &
👨🏿‍💻 Information symmetry


Matthew Bigelow of WalkMe™ also recommends that RevOps organizations audit their current tech stack by:

✅ Evaluate your subscription tech
🏢 Get the right people in the room
❓ And ask very point blank:
⏩ What was the purpose of this subscription?
⏩ What was the promised value? 
​

Getting rid of the tech that isn’t driving value can actually free you up to dedicate more time to create experts among your teams in the tech stack that they are adopting, and that is driving business value!
Incredible session! Too much great info for 1 post, so be on the lookout for more great insights from Nancy Nardin and Deanna Ransom!
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Thank you Sales Enablement Pro!

10/13/2021

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​🤩 WOW! Thank you Sales Enablement PRO for the books! 🤗

I've been dying to dig into a few of these and I definitely wasn't expected such an extensive library! 🤓

If anyone in the #SalesEnablementPro community has attended any of the recent conferences or events, you probably have community points racking up! And these points are clearly no joke!

I was expecting maybe 1-2 books with my points, but along came 5! Thank you!
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Congratulations to Wayne McCulloch CCO at WalkMe!

10/13/2021

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🎉 Congratulations to Wayne McCulloch, WalkMe™'s Chief Customer Officer for being Named one the Top 25 #CustomerSuccess Influencers for 2021! 🎉

As a fan of your book and methodology around the 7 Pillars of Customer Success, I'm so excited to see how all the the #DAPProfessionals will thrive under your influence and #leadership as you take #WalkMe into the Beyond in 2022!

For the full list of Top 25 Influencers, as well as the top 100 Strategists, click 🔗here successcoaching.co/top-100-customer-success/#top-100-list-download
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Personal Branding as a Digital Adoption Professional

10/13/2021

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🧐People often ask me why I tend to brand myself as a Digital Adoption professional instead of an #InstructionalDesigner or #Trainer.


🤗The reason is that…not only does a tool like WalkMe™ do so much more than what I was doing with instructional design or training, but it’s a career field that is exploding! 🧨🧨🧨🧨


Skills I’ve gained in less than 3 years:

  • Change Management
  • Performance Improvement
  • Sales Enablement
  • Platform Administration
  • Project Management
  • Program Management
  • User and Experience Analytics
  • uidesign  / uxdesign
  • CSS/HTML/JQuery 

Terri Crymes, the Principal instructor at WalkMe™'s Digital Adoption Institute said it best in her quote about the opportunities available in this field! 🔥🔥🔥

If you’re interested in learning more about Digital Adoption, please let me know! I kind of like talking about it! 🤓🤓🤓
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Highlighting Incredible Women in Sales!

10/11/2021

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When I first started diving into the world of #SalesEnablement Stephanie Middaugh was really the first person to invite me into the #SalesEnablementSquad and bring me into the fold! 🤗

I was so thrilled to see Stephanie and so many incredible women in sales highlighted by Sales Hacker! 🤗

Check out the full article to see all the women highlighted, along with their "Aha" moments!

https://www.saleshacker.com/women-in-sales-aha-moment/​
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    Steffaney Zohrabyan

    I'm an industry leader in Digital Adoption Technology, Digital Learning, LX, and Employee Enablement with several years of experience creating disruptive and strategic technology learning programs for global companies.

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  • The Digital Adopter Series
  • Outcome Based Digital Adoption
  • The Digital Adopter Blog
  • Walkme Solutions Demos
  • Contact