Ryan Shiba is someone with extensive experience with both WalkMe and creating engaging learning experiences for employees and customers.
In this clip, Ryan and I discuss the pain point a lot of DAP Professionals have getting buy-in for their Digital Adoption programs when their organization’s learning department tends to opt for more traditional methods for platform training such as eLearning courses that are housed in the LMS.
Ryan’s response is incredibly noteworthy, calling attention to the fact that Adults are problem oriented learners, who learn best when completing tasks and solving problems with immediate relevance!
Digital Adoption tools are such incredible solutions that open up the world of better aligning our training and learning with how we understand that adults learn and succeed!
Ryan’s final words of advice: build relationships with those you work with, build trust with decision makers and determine where you can do better, build better efficiencies and make more of an impact!
It’s not everyday I get to meet an expert in a brand new technology that has completely changed how organizations communicate change and new processes and procedures with their employees…but today is one of those days!
Azeem Moazzamuddin is an avid 🦈 SharkWeek Fan as well as an expert in WalkMe Workstation, which has allowed he and his dream team at CrossCountry Mortgage to be part of incredible digital transformation over the past several years!
- I might have made one of those things up!
More than that, Azeem has always stood out to me as a DAPProfessional who constantly improves, engages at community events and on WalkMeWorld, and is always willing to share tips, tricks, and best practices!
And for the rest of the CCM dream team, I’ve made it my personal mission to host all of you on @The Digital Adopter and highlight all of the incredible things your team is doing as you continue to drive excellence in your org!
Origin Stories: Ashley Casaus
Consistent Evaluation and Improvement 🔥💪
That is how Ashley Casaus of MeridianLink has approached her WalkMe builds over the past 2 years through company mergers and user group changes!
Watch to learn how Ashley power builds her way through project after project, consistently updates, improves, and pivots with purpose to deliver value for her users and her organization!
Origin Stories: Matt Block
"Not no, this instead"
Matt Block is an individual that just exudes cheer, teamwork and creativity and it was a pleasure to learn about his journey to becoming a digital adoption professional.
Watch this episode to learn how Matt uses his skills honed in the fine arts to manage his digital adoption and learning programs!
I'm an industry expert in digital adoption and I align frontline digital execution to strategic business objectives!