Ryan Shiba is someone with extensive experience with both WalkMe and creating engaging learning experiences for employees and customers.
In this clip, Ryan and I discuss the pain point a lot of DAP Professionals have getting buy-in for their Digital Adoption programs when their organization’s learning department tends to opt for more traditional methods for platform training such as eLearning courses that are housed in the LMS.
Ryan’s response is incredibly noteworthy, calling attention to the fact that Adults are problem oriented learners, who learn best when completing tasks and solving problems with immediate relevance!
Digital Adoption tools are such incredible solutions that open up the world of better aligning our training and learning with how we understand that adults learn and succeed!
Ryan’s final words of advice: build relationships with those you work with, build trust with decision makers and determine where you can do better, build better efficiencies and make more of an impact!
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I'm an industry expert in digital adoption and I align frontline digital execution to strategic business objectives!